Craft It Yourself Privacy Policy
Last Updated : 03-08-2023
This Privacy Policy outlines how Craft It Yourself ("we," "our," or "us") collects, uses, and protects user information when you use our mobile application, Craft It Yourself (the "App").
1. Information We Collect
- Geolocation Data: We collect and store your device's geolocation data to provide location-based features within the App. You can enable or disable this feature at any time through your device settings.
- Mobile Number: When you register an account with us or place an order for our services, we collect your mobile number to facilitate communication, provide support, and verify your identity.
- Email Address: We collect your email address to send important updates, transaction-related notifications, customer support responses, and promotional materials if you opt-in to receive them.
- Payment Information: For payment processing, we use Razorpay, a secure third-party payment gateway. We do not store or have access to your credit/debit card details or any other payment-related information. Please review Razorpay's privacy policy for more information on their data practices.
- Analytics Data: We use Rudderstack, an analytics tool, to collect anonymous usage data automatically. This may include device information, usage patterns, and interactions within the App. This data helps us analyze user behavior and improve our services.
2. How We Use Your Information
- Provide and Improve the App: We use the collected information to operate, maintain, and enhance the functionality and user experience of the App.
- Geolocation: Your geolocation data allows us to offer location-based features, such as finding nearby craft stores or workshops.
- Communication: We use your mobile number and email address to send you updates, transaction-related notifications, customer support responses, and promotional materials if you opt-in to receive them.
- Payment Processing: Your payment information is securely handled by Razorpay for the purpose of processing transactions you initiate through the App.
- Analytics: We use analytics data to analyze user behavior, improve our services, and enhance the App's performance.
3. Information Sharing
We do not share your personal information, including geolocation, mobile number, email address, and payment information, with third parties.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Children's Privacy
The App is suitable for use by individuals of all ages. We do not knowingly collect personal information from children under the age of 13 or any other minimum age requirement in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete the information.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Craft It Yourself
Mobile Number: +917722040942
Email: admin@craftityourself.in
Address: CIY - Craft It Yourself, Shop No.1,13, Niyoshi park 2, Chondhe Patil Nagar Rd, Pune, Maharashtra 411007, India